Please read these terms carefully before using koibet's gaming platform and services
Last Updated: February 15, 2026 | Effective Date: February 15, 2026
Welcome to koibet, a premium online gaming platform designed for Indonesian players seeking world-class casino experiences and sports betting opportunities. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you", or "your") and koibet ("we", "us", "our", or "the Platform"), governing your access to and use of our website located at https://koibet.cam and all associated services, games, promotions, and features (collectively, the "Service").
By creating an account, accessing the koibet website, placing bets or wagers, participating in games, or using any of our services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any provision of these Terms, you must immediately cease using our Service and refrain from creating an account.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of updates. Material changes will be communicated through email notifications to registered users or prominent notices on our platform.
For the purposes of these Terms, the following definitions apply:
To create an account and use koibet's services, you must meet the following mandatory eligibility criteria:
When registering for a koibet account, you agree to provide accurate, current, and complete information as requested in the registration form, including your full legal name, date of birth, residential address, email address, and mobile phone number. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in immediate account suspension or termination without refund of any balance.
You are permitted to maintain only one (1) account with koibet. Creating multiple accounts (sometimes called "duplicate accounts" or "multi-accounting") is strictly prohibited and constitutes fraud. If we detect multiple accounts belonging to the same individual, we reserve the right to suspend all such accounts, void all bets placed from duplicate accounts, confiscate any winnings, and retain all deposits as a penalty.
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your password with any third party or allow others to access your account. Any activity that occurs under your account is your responsibility. If you suspect unauthorized access to your account, you must immediately notify our customer support team at [email protected] and change your password.
As part of our commitment to responsible gaming and regulatory compliance, koibet reserves the right to request identity verification documents at any time, including but not limited to:
We typically request KYC documents before your first withdrawal, but we may also require verification at account registration or at any point during your use of our services. Failure to provide requested documents within 30 days may result in account suspension and forfeiture of any balance. All submitted documents are processed confidentially in accordance with our Privacy Policy.
koibet accepts deposits through the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Maximum deposit limits vary by payment method and VIP tier and are displayed at the time of deposit.
All deposits are processed in Indonesian Rupiah (IDR). You are responsible for any currency conversion fees or bank charges imposed by your financial institution. Deposits are typically credited to your account instantly, though processing times may vary depending on your bank or e-wallet provider. If your deposit does not appear within 30 minutes, contact our support team with your transaction reference number.
You may only deposit funds that you legally own and that originate from legitimate sources. Deposits made with stolen funds, fraudulent payment methods, or funds intended for money laundering are strictly prohibited and will result in immediate account closure and reporting to relevant authorities. You may only use payment methods registered in your own name. Third-party deposits (deposits from accounts not belonging to you) are not permitted and will be returned to the source.
koibet reserves the right to refuse or reverse any deposit at our sole discretion if we suspect fraudulent activity, money laundering, violation of terms, or use of unauthorized payment methods. We are not responsible for any fees charged by your bank or payment provider for failed or reversed deposits.
You may request a withdrawal of your available account balance at any time through your account dashboard, subject to completion of identity verification (KYC) procedures. Withdrawals are processed to the same payment method used for your most recent deposit unless otherwise approved by our finance team. The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits vary by VIP tier and are outlined in your account settings.
Standard withdrawal processing times are 15-30 minutes for bank transfers during business hours (Monday-Friday, 09:00-16:00 WIB) and 5-15 minutes for e-wallet withdrawals (available 24/7). VIP members at Gold tier and above receive priority processing with faster times. First-time withdrawals may take up to 24 hours due to additional security verification.
Before requesting a withdrawal, you must meet the following conditions:
koibet reserves the right to decline a withdrawal request if these conditions are not met or if we require additional verification. We may request additional documentation or verification procedures before processing large withdrawals (typically above Rp 10,000,000) as part of our standard anti-fraud measures.
koibet does not charge fees for standard withdrawals. However, your bank or e-wallet provider may impose receiving fees, transfer fees, or currency conversion charges, which are your responsibility. We are not liable for any third-party fees deducted from your withdrawal amount.
koibet offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback rewards, free spins, VIP rewards, and seasonal promotions. All bonuses are subject to specific terms and conditions outlined in the promotion description, including wagering requirements, maximum bet limits, game restrictions, and expiration periods.
Wagering requirements (also called "playthrough requirements" or "rollover requirements") specify how many times you must wager the bonus amount before you can withdraw any winnings derived from that bonus. For example, a Rp 100,000 bonus with a 30x wagering requirement means you must place Rp 3,000,000 in total wagers before bonus funds convert to withdrawable cash.
koibet reserves the right to withhold, cancel, or reclaim any bonus if we determine that you have engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, colluding with other players, using betting strategies designed to exploit bonus terms (opposite betting, low-risk coverage betting), or any other activity that contradicts the spirit of the promotion.
Bonus abuse, if detected, will result in immediate forfeiture of the bonus, any winnings derived from the bonus, and potential account suspension or termination. We reserve the right to review and audit all gaming activity before approving withdrawals from accounts that have received bonuses.
All games on koibet operate using certified Random Number Generator (RNG) systems that ensure fair and unpredictable outcomes. You agree to play games fairly and not to use any automated software, bots, artificial intelligence, or other technological means to gain unfair advantages. Use of such tools constitutes cheating and will result in immediate account termination and forfeiture of all balances.
Collusion with other players, sharing account information, or any form of coordinated play designed to exploit game mechanics or promotions is strictly prohibited. If we detect collusion, all involved accounts will be permanently banned and winnings confiscated.
For sports betting markets, all bets are settled according to the official result declared by the relevant sports governing body. If a match is postponed, abandoned, or canceled, bets will generally be voided unless the match is completed within 48 hours of the original scheduled time. Specific rules for different sports and bet types are available in our Sportsbook Rules section.
We reserve the right to void any bet placed after an event has started (late bets), bets placed with incorrect odds due to technical errors (palpable errors), or bets suspected of being placed with insider information or knowledge of the outcome.
Each casino game (slots, table games, live dealer games) has specific rules regarding minimum and maximum bets, payout structures, and gameplay mechanics. These rules are accessible within each game's information or help section. You are responsible for understanding the rules of any game before placing real-money wagers.
koibet is committed to promoting responsible gaming practices. We provide self-limitation tools including deposit limits, loss limits, session time limits, and self-exclusion options. You may activate these tools at any time through your account settings or by contacting customer support.
If you feel that gambling is negatively impacting your life, we encourage you to seek help. You can self-exclude from koibet temporarily or permanently, during which time you will not be able to access your account or place wagers. Contact our support team at [email protected] to initiate self-exclusion. For professional help with problem gambling, contact Indonesia Mental Health Hotline at 119 ext. 8.
We strictly enforce our 21+ age policy and conduct identity verification to prevent underage gambling. Parents and guardians should use device parental controls to prevent minors from accessing online gambling sites.
You may close your koibet account at any time by contacting customer support. Upon account closure, any remaining balance (excluding active bonuses) will be returned to you via your registered withdrawal method within 7 business days, subject to identity verification and completion of any pending wagering requirements.
koibet reserves the right to suspend, restrict, or permanently terminate your account without prior notice if we reasonably believe you have:
Upon termination for breach of terms, we reserve the right to confiscate any remaining account balance, void all pending bets, and cancel all active bonuses. If your account is suspended pending investigation, you will not be able to access your account or withdraw funds until the investigation is complete.
koibet provides our gaming services on an "as is" and "as available" basis. While we strive to ensure platform reliability and security, we do not guarantee uninterrupted, error-free, or secure service. We are not liable for:
To the fullest extent permitted by law, our total liability to you for any claims arising from your use of koibet shall not exceed the amount you have deposited into your account during the six months immediately preceding the claim. This limitation applies regardless of the legal theory upon which your claim is based.
All content on the koibet platform, including but not limited to logos, graphics, text, software, game interfaces, and trademarks, is the property of koibet or our licensed content providers and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our platform for personal entertainment purposes only.
You may not copy, reproduce, modify, distribute, display, transmit, or create derivative works from any content on our platform without explicit written permission. Unauthorized use of our intellectual property may result in legal action and account termination.
If you have a dispute or complaint regarding any aspect of our service, please first contact our customer support team at [email protected] with a detailed description of the issue. We will investigate and respond within 48 hours for standard inquiries or up to 7 business days for complex disputes requiring management review.
If you are not satisfied with our response, you may escalate the matter by requesting a formal review from our compliance team. We are committed to resolving all disputes fairly and transparently, in accordance with our Terms and applicable regulations.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which koibet holds its gaming license. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
However, we acknowledge that you are accessing our services from Indonesia, and we respect Indonesian consumer protection principles to the extent they do not conflict with our licensed regulatory obligations.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and koibet regarding your use of our services and supersede all prior agreements, representations, and understandings, whether written or oral.
If you have any questions, concerns, or require assistance regarding these Terms and Conditions, please contact us:
Email: [email protected]
Live Chat: Available 24/7 on our website
WhatsApp: Available after login
Our customer support team operates 24 hours a day, 7 days a week, in both Indonesian and English languages to assist you with any inquiries.
By creating an account and using koibet's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. Last updated: February 15, 2026.
Key aspects of our terms every player should know
You must be at least 21 years old to create an account and play on koibet. We verify age through KYC documentation to prevent underage gambling.
Only one account is permitted per individual. Multiple accounts (multi-accounting) violate our terms and result in suspension and forfeiture of funds.
Identity verification using government ID and proof of address is mandatory before your first withdrawal to comply with regulations and protect your account.
All bonuses come with wagering requirements that must be met before withdrawal. Read each promotion's specific terms carefully before accepting.
We use certified RNG systems and actively monitor for cheating, collusion, and bonus abuse. Fair play violations result in immediate account termination.
Deposit limits, loss limits, session timers, and self-exclusion options are available to help you maintain control over your gaming activity.
Our support team is available 24/7 to clarify any questions you have about these Terms and Conditions or any aspect of our service.
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